Does Global have a showroom where I can view your products?

Yes we have a showroom at our Perth, Brisbane, Sydney and Melbourne warehouses.

What are your opening hours?

Warehouses are open 8am – 4pm for pickups Monday to Friday.

Offices are open 8am-4.30pm for placement of orders Monday to Friday.

We are closed on the weekend and public holidays.

Does Global sell to the public?

Yes we are happy to assist all customers.

Is our pallet racking certified?

Yes, at Global Industrial we supply APEX pallet racking and it is certified to the latest Australian Standard AS 4084-2012.

What methods of payment does Global accept?

We accept cash, Visa/Mastercard, EFTPOS, and Direct Deposit


Does Global offer delivery?

Yes we are happy to assist you with your delivery needs.

We use a combination of local couriers and national freight carriers with the following services

  • Business to Business:
    assuming there is a forklift on site to offload.


  • Depot Pickups:
    A representative at the depot will contact you via the phone number provided at time of ordering, when your order arrives and is ready for collection. You’ll have up to 10 holding days free of charge.


  • Home Delivery:
    The service booked is dependent on the items in your order.
    1) If an individual item exceeds 30kgs it is classed as ‘heavy’ it will be packaged on a pallet or skid in compliance with freight standards.
    Either a hiab or tailgate service will then be included in the price.
    2) If the goods are in a small carton and weigh 29kg or under we will book  the “Leave Safe Home Delivery” service which allows the goods to be left in a safe place without obtaining a signature. This is perfect if no one is home at the time of delivery.

To get a quote online, simply add your item/s to the cart and enter your delivery location and preferences to receive a price.

If you’re unsure or need some assistance, please don’t hesitate to contact us for help.

Does Global do commercial & industrial onsite measure-ups?

Yes, we are happy to assist you with an onsite industrial or commercial measure-up. Please contact our store with your details and the physical location and our project managers will happily book in an appointment with you.

Does Global offer an installation service?

Yes,  we are happy to assist you with your installation requirements. We liaise with subcontractors, alternatively you are more than welcome to use your own contractor.

Is Global able to develop or fabricate a custom solution for me?

Yes. We have a vast variety of stock items in our Perth, Melbourne and Brisbane warehouses. However, Global can also fabricate a custom solution for you. Whether it be heavy duty cantilever, a Mezzanine floor or high rise pallet racking, Global can do it. Ask us in-store today.

Do Global products come with a warranty?

Global Industrial offers a lifetime warranty against structural failure on our Pallet Racking systems.

Paramount toolboxes have a 12 month “back-to-base” warranty. This means it is the consumers responsibility to arrange for the toolbox to be returned to Global for further inspection.

Please contact your nearest store for further information, such as terms and conditions and other products.

Does Global carry spare parts for Global products?

We are able to assist you with spare parts for all Global products. We carry a wide range of spare parts and we can also source parts if required.

How much space should I allow for my Global longspan shelving or Global pallet racking when I am measuring up?

For our longspan or pallet racking, our listed beam length measurements are internal measurements in millimetres.
We recommend that with long span shelving you allow 60mm per frame and for pallet racking we recommend that you allow 100mm per frame to establish the overall external dimensions. If you have any queries please feel free to contact our Perth, Brisbane or Melbourne office and we can talk you through the process.

I would like to put shelving into a shipping container, what does Global recommend?

Our longspan shelving is regarded as one of the most effective shelving solutions for your container shelving needs.
If you wish to put shelving down one side of a 20ft container we recommend 1 starter and 2 add-on bays of 1800mm longspan, and if you are requiring shelving for a 40ft container then we recommend 1 starter and 5 add-on bays of 1800mm longspan shelving, we do offer a number of other solutions. Contact us today to discuss your needs.

Am I able to get a Global catalogue?

Yes, our catalogue is available for download on our catalogues page.

We also have hard copies available for one of our stores, if you would like to visit us.